Community Rehabilitation and Assessment Services at Alert Levels 2 and 3

ABI has teams based in Northland, Auckland, Wairarapa, Manawatu and Wellington.  

At the moment Auckland, parts of Waikato and the Far North are at Alert Level 3 and the rest of the country is at Alert Level 2.

ABI is following Ministry of Health, Public Health, Government and ACC advice on how we can deliver our community rehabilitation and assessment services.  Advice is changing frequently and we will ensure we let you know of any changes to our services via our website and by contacting you directly if you are currently receiving services from us.  It is important to us to ensure we protect our staff, we need them to deliver ongoing rehabilitation and of course we need to protect clients, some of who are extremely vulnerable.  

Alert Level 3 regions: Auckland, parts of Waikato and the Far North

Telehealth is still the preferred option for continuing rehabilitation.

However some essential face to face sessions can take place.  Auckland has been at high alert levels (3-4) for 12 weeks now and some clients may benefit from face to face sessions.  Your ABI clinician will be in touch to see if a face to face session is essential for you.  If deemed essential, face to face sessions can occur under these conditions: 

  • Your ABI clinician will be well and vaccinated
  • We will ask you about your vaccination status to help us plan and prepare for your visit
  • You will need to declare that you and your bubble are well, COVID free, have not been at a location of interest and are not awaiting any COVID test results 
  • Surgical masks will need to be worn
  • Physical distancing will take place where possible or sessions may take place outside

Our ABI clinics will be open for very limited booked in essential services.  If you require one of these services the ABI team will be in touch regarding visiting ABI clinic protocols.

Alert Level 2 regions: The rest of country 

ABI clinics will be open with limited staff and services being operated from the clinic site and telehealth can still be an appropriate option.  If deemed essential, face to face sessions can occur under these conditions: 

  • Your ABI clinician will be well and vaccinated
  • We will ask you about your vaccination status to help us plan and prepare for your visit
  • You will need to declare that you and your bubble are well, COVID free, have not been at a location of interest and are not awaiting any COVID test results 
  • Surgical masks will need to be worn
  • Physical distancing will take place where possible or sessions may take place outside