Information for Clients & Families

How we help

We provide a range of specialist services to support the needs of people who have experienced traumatic brain injuries (sometimes referred to as TBI), head injuries or strokes. Because every case is different, every client has different needs. We bring together an experienced team of specialists to develop and provide a treatment plan that is tailored to each individual client's needs.

Our experienced staff is made up of medical specialists, psychologists, occupational therapists, nurses, speech therapists, physiotherapists and social workers, and we work closely with other specialists as required.

Residential Services

Many clients stay with us during the initial stages of their rehabilitation in one of our two residential facilities located in Auckland (Ranui) and Wellington (Porirua). More information about these centres, including photos, visiting information and advice about what to bring can be found here.

Please click the link to download an introductory brochure for our inpatient rehabilitation services.

The importance of family and whānau

Families and Whānau are a critical part of the rehabilitation journey so we encourage and welcome you to visit your family member at our residential facilities.

We know this is can be a frightening and stressful time so please don't hesitate to talk to us if you have questions or concerns - we're here to help!

For families and whānau members from out-of-town we can provide help and advice about accomodation close to our centres. So please contact us.

Community and Outpatient Services

We also provide a range of services to clients who are living in the community - from rehabilitation treatment for outpatients to delivering "Training for Independence” programmes, vocational assessments, psychological services, concussion services, neuropsychological assessments and other specialist assessments. As a client you will likely be referred to these services by your ACC case-owner, GP or specialist.

More information about the range of services we provide, and details about how to find these services can be found here

The following links will download at-a-glance information about the clients and outcomes in our various services.

Auckland Intensive Rehabilitation

Useful information about brain injury

One of the things people often tell us is that they find the terminology and medical speak confusing as they try to understand what's happened to their friend or family member who's suffered a traumatic brain injury, head injury or stroke and is undergoing rehabilitation treatment.

So we've gathered together some useful information about how the brain works, types and effects of brain injuries, and the rehabilitation process.

We've tried as much as possible to make this information easy to understand. We hope it's useful. Please let us know if you think we can improve it. We're always open to your feedback and suggestions for improvements.